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April

Quality Assurance Manager

Private Company - Preston, VIC

Manufacturing & Industrial
Source: uWorkin

JOB DESCRIPTION

The Quality Assurance Manager will plan, organise, direct and coordinate the deployment of quality systems and certification processes within the organisation. The Quality Assurance Manager will also develop, implement, and monitor strategic plans, organisational and operational policies, processes, systems and procedures to achieve goals, objectives and work standards of the organisation and the disability industry. The Quality Assurance Manager will undertake policy research and analysis within the industry to inform organisational policy and practices. The Quality Assurance manager will establish activity reporting measures and standards of accountability to ensure the quality provision of services within the organisation

Key Responsibilities

Overseeing all reporting to the NDIS

Complaints Management

Quality Management – Internal Audits

Contributing to continuous improvement of services

Developing operational policies in line with industry practice standards

Ensuring implementation of operational policies and procedures.

Certification processes of the organisation.