Asset & Configuration Manager
Maintain information about Suncorp s Chief Data & Transformation Office IT assets and configurations items
Implement the service asset management policy and standards
Role can be located in either Melbourne, Sydney, or Brisbane CBD
About the role
As the Asset and Configuration Manager, you will maintain information about Suncorp s Chief Data & Transformation Office (CDTO) IT assets and configurations items (CIs) required to deliver the CDTO Platform systems and services, including their relationships.
This includes the management of data about our IT assets in the CDTO business, working with partner teams to support the lifecycle of an asset including requisition, procurement and deployment and owning the governance, maintenance and retirement of the asset.
You will act as the custodian and guardian of all software, assets and documentation CIs registered with asset and configuration management.
Some key accountabilities are: Implements the service asset management policy and standards for CDTO
Promotes the use of the Suncorp Asset Management solution within the CDTO Platform
Agrees scope of the asset management processes, function, the items that are to be controlled, and the information that is to be recorded
Develops asset management standards, asset management plans and procedures
Ensures that the asset management methods and processes are properly approved and communicated to the CDTO Platform team before being implemented
Agrees assets to be uniquely identified with naming conventions; ensures that CDTO teams comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates
Proposes/agrees interfaces with change management, problem management, release management, operations and administration functions.
Is active in the coordination of CI updates and maintenance.
Maintains and performs regular housekeeping of the Suncorp Asset Management solution for CDTO assets
Implements the configuration management policy and standards for CDTO
Agrees scope of the configuration management processes, function, the items that are to be controlled, and the information that is to be recorded
Works with teams to understand, document and maintain the relationships and lineage of the services, assets and CIs used by the CDTO
Control the receipt, identification, storage, and withdrawal of all supported CIs Knowledge and Experience
ITIL v3 Foundation qualified is essential
Tertiary qualification on Business, Information Technology or equivalent experience is desirable
At least five (5) year s appropriate proven industry experience (mandatory) in a comparable Service Management ITIL role (Service Asset Manager, Configuration Manager)
A good knowledge of IT service principles and frameworks including ITIL, process tools, frameworks, and best practice methods.
Strong leadership skills with the ability to work largely unsupervised and see tasks through to completion without regular follow-up
Previous experience of IT operations in a large organisation
Listed in Top 20 ASX Company in Banking and wealth, and insurance brands across Australia and NZ
We are different. We have fun, kick goals, think big, show we care and be our best
We use innovative products to create a better today for all stakeholders
Career progression and training opportunity across all Suncorp brands
Staff discount on Suncorp products up to 25% off insurance, Banking, superannuation
Discounts on partnering Retail household brands, Boutique and international Brands
Click to apply or for more information contact Julie Ngo on 02 8121 3262
Advertised: 02 Aug 2017 AUS Eastern Standard Time
Applications close: 09 Aug 2017 AUS Eastern Standard Time